• Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.

• Provide technical support to users for hardware, software, and network-related issues.

• Assist in setting up and maintaining LAN, WAN, Wi-Fi, and network devices.

• Monitor network performance and report connectivity issues.

• Configure and troubleshoot operating systems (Windows/Linux).

• Support software installation, updates, and system maintenance.

• Manage user accounts, passwords, and access permissions.

• Maintain IT asset inventory and documentation.

• Assist in data backup and recovery activities.

• Coordinate with senior engineers for issue resolution and project tasks

Requirements

• Basic knowledge of Computer Hardware and Operating Systems.

• Understanding of Networking concepts (TCP/IP, DNS, DHCP, LAN/WAN).

• Familiarity with routers, switches, and Wi-Fi configuration.

• Basic troubleshooting and problem-solving skills.

• Knowledge of Microsoft Office and Windows workplace.

• Valuable communication and teamwork skills.

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