Description
Amazon.com, Inc. is a U.S. based multinational e-commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994 and launched online in 1995, Amazon began as an online bookstore and rapidly expanded into a broad range of product categories, including digital media, electronics, apparel, furniture, grocery and everyday essentials.
At Amazon, our mission is to be the most customer-centric company on Earth. Achieving this requires exceptionally talented, driven and customer-obsessed leaders. As one of the world’s most recognizable brands, Amazon distributes millions of products annually to customers who rely on speed, quality and reliability.
As Manager II, Operations you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon’s customers better. You will be leading a team and required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company.
Within Manager II, Operations job family, you’ll be offered one of the key roles in operations: Area manager II, Operations manager or Station manager depending on business needs. Basic, preferred & demonstrated abilities remain same for all these job roles. We are looking for high-potential, adaptable, creative, and forward-thinking professionals to join our India operations team.
This role owns end-to-end responsibility for site/s,including budgets, people development and operational performance. Ensure meeting operational SLAs across inbound, outbound, ICQA, and FC Dock functions. Additional responsibilities include leading and developing a team coaching and mentoring leaders to achieve performance objectives, fostering positive employee relations and building leadership bench strength within the site/s. This position also ensures best practices are proactively identified and shared across
📌 Manager Ii, Operations, In Gsf Prime Now Site, In Gsf Prime Now Site Bengaluru (India)
🏢 Amazon
📍 India