The Role

We are looking for a confident, customer-focused, and target-oriented Health Advisor to join our sales team. The Health Advisor will be responsible for understanding customer healthcare requirements, explaining suitable health plans, handling customer queries, addressing objections, and converting qualified leads into successful policy sales. The role requires solid communication, sales, convincing, relationship-building, and customerhandling skills, along with the ability to understand and explain health insurance products clearly. The advisor will primarily assist customers in understanding available plans, including the Essential Plan and Flexi Plan, and recommend options based on their requirements.

Key Responsibilities

• Handle inbound leads and make outbound calls to prospective members, understanding their household health coverage needs.
• Explain plan tiers (Essential / Pro / Advance), OPD wallet perks, and pricing clearly and accurately — consult, don't just pitch.
• Convert qualified leads into activated members, owning the call-to-close cycle end-to-end.




• Maintain daily call and conversion targets; log every interaction and outcome in the CRM.
• Handle objections and plan-comparison questions confidently; escalate complex cases where needed.
• Follow up with warm/interested prospects through the decision cycle without being pushy.
• Stay current on plan details, network partners, and competitor OPD/health-plan offerings.

What We're Looking For

• 1–5 years of telesales/telecalling experience, ideally in health insurance, general insurance, healthcare services, or fitness/wellness industry.
• Proven track record of hitting call and conversion/revenue targets in a target-driven phone sales environment.
• Strong spoken communication in English and Hindi (additional regional language is a plus); ability to build trust quickly over a call.
• Comfortable explaining perk structures, sub-limits, and pricing without sounding scripted.
• High

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