About the role
You'll work inside the team that looks after MoEngage's enterprise accounts across the Middle East, Turkey and Africa — banks, retailers, telcos and fintechs. This is a customer-facing internship. You'll be paired with a Senior Account Manager, shadowing them on live accounts at first and taking over pieces of the relationship as you find your feet.
There's a high chance of conversion to a full time role. We hire this internship with a permanent Account Manager seat in mind, and the programme is structured to get you there.
What you'll do
Join customer calls with your mentor — first to observe and recap, later to run parts of the agenda yourself
Support 2–3 named accounts alongside your Senior AM: check-ins, adoption nudges, escalation follow-through
Build account health reporting on usage, campaign performance and adoption, and flag what looks off
Prepare QBR material — pull the data, draft the narrative, present a section with your mentor in the room
Draft customer emails and recommendations for review before they go out
Keep tickets,
feature requests and CRM records current across the portfolio
How you'll be supported
Every account you touch has a Senior AM on it. Nothing reaches a customer unreviewed in the early weeks. Weekly 1:1s, structured platform onboarding, and a mid-term review where we tell you plainly where you stand on conversion.
Who we're looking for
Final-year student or recent graduate — business, marketing, analytics or engineering
Comfortable talking to senior stakeholders you've just met
Solid with spreadsheets; writes clearly and briefly
Organised enough to juggle several accounts with light supervision
Fluent English
Willing to work hours that overlap with META customers
Nice to have: Prior customer-facing work, CRM or marketing automation exposure.
What you get: Real enterprise customers from week one, a named mentor, and a solid shot at a full time Account Manager role.