Key Responsibilities
Hard Services Operations (Core Execution)
· Operate and maintain all building engineering systems, including:
o HVAC systems (AHUs, FCUs, VRF/VRV units)
o Electrical systems (LT panels, UPS, DG sets)
o Plumbing systems and water supply
o Fire & life safety systems
· Ensure continuous operation and zero disruption of critical systems.
· Perform routine checks, readings, and log sheet updates.
· Identify early signs of equipment failure and take corrective action.
Preventive & Breakdown Maintenance
· Execute preventive maintenance schedules as per SOPs.
· Attend and resolve breakdown complaints within defined SLAs.
· Coordinate with vendors for specialized maintenance activities.
· Ensure proper closure of maintenance tasks with documentation.
Work Order & Helpdesk Management
· Receive, acknowledge, and execute work orders through CAFM/CMMS systems.
· Ensure timely closure of tickets with quality service delivery.
· Provide feedback and updates on task status.
· Maintain accurate records of all maintenance activities.
Technical Monitoring & Log Management
· Record and monitor:
o Electrical load readings
o DG fuel consumption
o HVAC performance parameters
o Water levels and pump operations
· Highlight abnormalities and escalate deviations.
· Maintain daily, weekly, and monthly logs.
Technical Transformation & Optimization (Execution Level)
A. Data Capture & Digital Adoption
· Ensure accurate data entry in:
o CAFM systems
o Energy monitoring tools
o Maintenance logs
· Support implementation of digital tools such as:
o IoT sensors
o Smart meters
o Automated monitoring systems
B. Energy & Efficiency Optimization
· Identify prospects for:
o Reducing energy consumption
o Optimizing equipment usage
· Implement basic optimization actions such as:
o Switching schedules
o Load balancing
o Temperature optimization
· Support energy audits and improvement initiatives.
C. First-Level Troubleshooting & RCA Support
· Perform initial fau