Cancellation & Refund Executive – Bengaluru

We are hiring Cancellation & Refund Executives for a full-time, in office role in Koramangala 3rd Block, Bengaluru. Candidates with 1–3 years of experience in customer service, CRM, real estate, cancellation/refund processing, customer support, or related roles can apply.

Job Details:
Salary: ₹20,000 – ₹25,000 per month
Experience: 1–3 years
Qualification: Any Graduate (10+2+3)
Languages: English & Kannada
Shift: Day Shift
Work Mode: Work From Office
Employment Type: Full time
Immediate Hiring
50 Openings

Key Responsibilities:
Handle customer cancellation and refund requests.
Explain cancellation procedures, deductions, and refund timelines.
Verify booking details, documents, and payment information.
Coordinate with Sales, CRM, Accounts, and Management teams.
Follow up on pending approvals and refund cases.




Maintain records in CRM and Excel.
Handle customer queries and complaints professionally.
Track cancellation and refund cases until final closure.

Requirements:
Good verbal and written communication skills.
Strong customer-handling and follow-up skills.
Basic knowledge of MS Excel and CRM.
Positive attention to detail and documentation skills.
Experience in customer service, CRM, real estate, BPO, refunds, cancellations, or case management is preferred.
Good communication skills in English and Kannada.

Work Location: Koramangala 3rd Block, Bengaluru

Immediate joiners / candidates available for quick joining are encouraged to apply.

Pay: ₹19,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Cancellation & Refund Executive Koramangala
🏢 Zenvyra Technologies Private
📍 Koramangala