Location: Karol Bagh, New Delhi (Work from Office)
Job Responsibilities:
Respond to customer queries via chat in a timely and qualified manner.
Provide accurate information about products and services.
Resolve customer concerns and escalate complex issues when required.
Maintain a high level of customer satisfaction.
Record customer interactions and update the CRM system.
Coordinate with internal teams for quick issue resolution.
Requirements:
0–2 years of experience in chat support/customer service (Freshers can also apply).
Excellent written English communication skills.
Basic computer knowledge and typing skills.
Ability to multitask and work in a quick-paced environment.
Positive attitude and solid problem-solving skills.
Working Days: Monday to Saturday
Timings: 10:00 AM – 6:00 PM
Work Location: In person
📌 Chat Support Executive Karol Bagh
🏢 SK EDUCATION PVT
📍 Karol Bagh
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