Job Description – Telecaller

Position: Telecaller
Department: Sales / Customer Support
Experience: Fresher or Experienced
Job Type: Full time
Location: Ludhiana

Responsibilities:
Make outbound calls to potential and existing clients.
Handle incoming calls and respond to customer queries professionally.
Explain company services and provide accurate information to clients.
Follow up with leads and convert them into office visits or potential clients.
Maintain proper records of calls, follow-ups, and client information.
Coordinate with the sales/visa counseling team regarding client requirements.
Ensure timely follow-ups with interested clients.
Achieve daily and monthly calling and lead-conversion targets.
Maintain a skilled and positive attitude while communicating with clients.

Requirements:
Good communication skills in English, Hindi, and Punjabi.




Confident and polite telephone communication.
Basic computer knowledge.
Ability to handle customer queries and follow-ups.
Fresher candidates can also apply.
Previous experience in telecalling, sales, customer support, or immigration is an advantage.

Skills:
Positive communication and interpersonal skills
Convincing and negotiation skills
Customer-handling skills
Positive attitude and willingness to learn
Ability to work with targets

Salary: As per experience and interview performance.

Interested candidates can share their CV or contact the HR team for further details.

Pay: From ₹15,000.00 per month

Benefits:
Paid sick time

Work Location: In person

📌 Tellecaller Ludhiana
🏢 RIGHTWAY VISA CONSULTANTS
📍 Ludhiana