Handle customer enquiries received through IndiaMART.
Respond to enquiries and share product details, quotations, and prices.
Generate and follow up on leads from IndiaMART and other sources.
Contact potential customers through calls, emails, and WhatsApp.
Understand customer requirements and coordinate with the sales team.
Prepare quotations, sales orders, and other sales documents.
Maintain customer databases and enquiry records.
Regularly follow up with customers to convert leads into business.
Update lead status and customer details in Excel or CRM software.
Coordinate with dispatch, accounts, and other departments for order processing.
Monitor IndiaMART enquiries and ensure timely responses.
Prepare daily and monthly sales and enquiry reports.