Customer Relationship Executive (CRE) – Mia by Tanishq

Location: Forum Mall, Kochi, Kerala
Experience: 2–3 Years
Salary: ₹15,000 – ₹20,000 per month
Employment Type: Full-time

Job Summary

We are looking for a customer-focused and well-presented Customer Relationship Executive (CRE) to join Mia by Tanishq at Forum Mall, Kochi. The candidate will be responsible for customer engagement, relationship management, sales support, and ensuring an excellent customer experience.

Key Responsibilities
Welcome and assist customers in a qualified and friendly manner.
Understand customer requirements and provide suitable product recommendations.
Build and maintain solid customer relationships.
Support sales through upselling and cross-selling opportunities.
Handle customer queries, feedback, and complaints professionally.
Follow up with customers and encourage repeat visits.
Inform customers about recent collections, offers, promotions,



and events.
Maintain accurate customer details and follow-up records.
Coordinate with the store team to ensure a smooth customer experience.
Support achievement of store sales and customer service targets.
Maintain the brand's grooming and service standards.

Candidate Profile
2–3 years of experience in retail, jewellery, luxury, fashion, or customer service.
Excellent communication and interpersonal skills.
Customer-oriented and confident personality.
Valuable sales and relationship-building skills.
Well-groomed and presentable.
Ability to work in a rapid-paced retail workplace.
Willingness to work on weekends and mall operating hours.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Kochi (India)
🏢 Mia by Tanishq
📍 India