Responsibilities
Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle.
Manage and oversee the dealership’s workflow and schedule.
Call customers to advise them about service changes or vehicle pick-up times.
Maintain positive customer relationships to ensure repeat business.
Requirements and skills
Proven work experience as a Service Advisor or similar role
A robust understanding of automotive technology and the automotive industry
Proficiency with industry-specific software
Excellent customer service, interpersonal and communication expertise
Solid organizational, decision-making and problem-solving skills
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Perks:
Health insurance
Internet reimbursement
Provident Fund
Work Location: In person
📌 Service Advisor Tirur (India)
🏢 KVR TATA
📍 India
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