Install, configure, and maintain Windows operating systems on desktops, laptops, and servers.
Manage Windows user accounts, permissions, and access controls.
Monitor and maintain system performance, security, and availability.
Provide technical support to employees for hardware, software, and Windows-related issues.
Troubleshoot operating system errors, network connectivity, printers, and peripheral devices.
Perform Windows updates, patches, antivirus management, and system backups.
Configure and troubleshoot LAN/WAN connectivity and basic network issues.
Maintain system inventory, IT records, and troubleshooting documentation.
Follow company IT policies, information-security procedures, and data-protection guidelines.
Coordinate with vendors and IT teams for hardware and software support.