Daily Responsibilities
Welcome and greet patients, attendants and visitors courteously.
Attend incoming calls and transfer calls to the concerned department/person.
Provide accurate information regarding hospital services, departments, doctors, timings and facilities.
Register recent and returning patients as per hospital procedures.
Assist patients with OPD registration and appointment scheduling.
Coordinate with doctors and concerned departments regarding appointments.
Guide patients and attendants to the appropriate department, counter or service area.
Maintain proper records related to registration, appointments and enquiries.
Handle patient enquiries professionally and escalate complaints to the concerned authority.
Coordinate with billing and other departments when required for patient services.
Ensure the reception counter is clean, organized and presentable.
Maintain confidentiality of patient and hospital information.
Follow hospital policies, procedures and instructions.
Ensure proper handover of pending work to the next shift.
Monthly Responsibilities
Verify and maintain reception-related registers and records.
Review pending enquiries, appointments and related follow-ups.
Submit required reports to the Front Office In-Charge / Administration.
Support the hospital in monitoring patient feedback and front-office service issues.
Participate in departmental meetings and training programs.
Pay: ₹13,000.00 - ₹16,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Receptionist Freshers Can Apply Tiruppur
🏢 Sree Saran Medical Center
📍 Tiruppur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.