Lakkidi Village Resort is looking for a Front Office Intern to join our hospitality team. This internship provides practical experience in hotel front office operations, guest relations, reservations, check-in/check-out, and customer service.
Key Responsibilities
Assist with guest check-in and check-out procedures.
Welcome guests and provide a warm, professional reception.
Handle guest inquiries, requests, and basic complaints.
Assist with room reservations and booking enquiries.
Coordinate with Housekeeping, Restaurant, and other departments.
Maintain guest records and front office documentation.
Assist with telephone calls, emails, and WhatsApp enquiries.
Provide information about resort facilities and nearby tourist attractions.
Support daily front office operations and administrative tasks.
Maintain skilled grooming and excellent customer service standards.
Skills & Qualifications
Diploma/Degree in Hotel Management, Hospitality, Tourism, or a related field preferred.
Freshers and hospitality students are encouraged to apply.
Valuable communication and interpersonal skills.
Basic computer knowledge.
Customer-service-oriented attitude.
Ability to work in shifts, including weekends and holidays.
Positive attitude, willingness to learn, and team spirit.
Knowledge of English and Malayalam is preferred; Hindi/Kannada/Tamil will be an advantage.
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
Adaptable schedule
Food provided
Work Location: In person
📌 Front Office Intern Lakkidi
🏢 LAKKIDI VILLAGE RESORT
📍 Lakkidi
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