06 Oct
|
PROCHANT INDIA PRIVATE
|
Chennai
06 Oct
PROCHANT INDIA PRIVATE
Chennai
Answering or making calls: Handle inbound customer requests or conduct outbound calling within set time limits (Average Handle Time). Verifying identity: Confirm customer account details safely before sharing private information. Resolving issues: Fix complaints, explain services, or pass complex problems to senior teams. Logging data: Type notes and update customer records in the computer system after every call. Meeting targets: Maintain positive scores for call quality, customer happiness, and first-call resolution.
Explicit communication: Valuable spoken language skills, a polite tone, and active listening. Patience and calm: Ability to handle upset or angry callers professionally.
Pay: ₹19,372.00 - ₹28,634.00 per month
Work Location: In person
📌 Voice Process Chennai
🏢 PROCHANT INDIA PRIVATE
📍 Chennai