Job Title: Front Office Associate
Location: Bengaluru, Karnataka
Job Type: Full time

Job Summary

Seeking a Front Office Associate to provide excellent guest service and handle day-to-day front office operations, including check-in, check-out, reservations, and guest requests.

Key Responsibilities
Welcome guests and provide a warm and skilled reception experience.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and guest requests.
Handle guest queries, complaints, and requests professionally.
Coordinate with Housekeeping, F&B;, Engineering, and other departments.
Maintain accurate guest records and front office documentation.
Handle billing, payments, and other front desk transactions.
Provide information about hotel facilities, services, and local attractions.
Ensure smooth communication and follow-up throughout the guest's stay.




Maintain high standards of guest satisfaction and service.

Skills & Requirements
Previous experience in front office or hospitality is preferred.
Good communication and interpersonal skills.
Pleasant personality with a customer-focused approach.
Basic knowledge of hotel operations and front office procedures.
Ability to handle guest concerns calmly and professionally.
Basic computer and hotel software knowledge.
Willingness to work in shifts, including weekends and holidays.
Employee recognition programs.

How to Apply

Interested candidates can apply directly through Indeed.

Perks:
Flexible schedule
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Associate Bengaluru (India)
🏢 Vividus Hotels
📍 India