This role is to handle inquiries, quotations, order processing, and customer follow-ups. You will act as a link between sales, production, and customer.
Inquiry Handling
Receive inquiry from sales / customer
Check basic details (type, size, quantity, delivery)
Enter inquiry in system / register
Follow up for missing details
Quotation Support
Prepare quotation in given format
Check details properly
Get approval from senior
Share quotation with customer
Maintain quotation record
Order Processing
Receive confirmed order / PO
Check price, terms, delivery
Enter order in system
Share details with production & accounts
Follow-up & Coordination
Follow up with production for order status
Update sales team
Update customer about status
Customer Communication
Handle calls / WhatsApp / emails




Give proper updates
Inform clearly in case of delay
Record Maintenance
Maintain:
Inquiry list
Quotation list
Order status

Basic Expectations
Work should be accurate (no mistakes)
Follow-up should be regular (no delay)
Communication should be transparent and polite
Work should be properly recorded

Who can apply
1–3 years’ experience in office work / coordination
Basic computer knowledge (Excel, email)
Valuable communication (Hindi / basic English)
Organized and responsible

Pay: ₹18,000.00 - ₹23,000.00 per month

Perks:
Commuter assistance

Work Location: In person

📌 Computer Operator Narolgam
🏢 IPH Glasses
📍 Narolgam