SERVICE CO-ORDINATOR

Qualification:Graduation

Experience:1–2 years preferred

Job Responsibilities:
Coordinate with the technician team and assign/follow up on service jobs.
Coordinate with clients regarding service feedback.
Attend customer calls and handle service-related queries or complaints.
Register and coordinate customer complaints with the concerned technician/team.
Follow up with technicians to ensure timely completion of service work.
Update customers regarding technician visits and service progress.
Take customer feedback after completion of the work.
Maintain service records, follow-up details, and customer information.
Ensure proper coordination between customers, technicians, team and upper management.

Required Skills:
Valuable communication and coordination skills.
Polite and qualified telephone manner.
Computer knowledge is mandatory / Zoho forms / CRM
Valuable follow-up and problem-solving ability.
Ability to manage multiple service calls and complaints and keep updates
Maintain record and present in Review meeting

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Service Coordinator Ravet
🏢 ANUSHKA AQUASYS PRIVATE
📍 Ravet