Experienced:* Up to ₹35,000 in-hand
Salary will depend on experience, interview performance, and process requirements.
Transportation
One-way transportation facility provided*
Transport facility is subject to company/process route availability.
Job Responsibilities
Handle customer queries and provide support through voice/calls*.
Assist customers with banking-related queries and requests.
Perform back-office activities such as data entry, account updates, and KYC-related processing*.
Verify and update customer information accurately.
Follow standard operating procedures and banking guidelines.
Shift Details
US time-zone-based operations*
Rotational shifts
Night shifts may be applicable*
Candidates should be comfortable working in rotational/night shifts.
Eligibility
Freshers can apply.
Graduates and candidates with relevant customer service/BPO experience may apply.
Valuable English communication skills* required.
Basic computer knowledge is required.
Candidates should be comfortable working with banking-related information and customer data.
Willingness to work in rotational shifts is mandatory.
Key Skills
Excellent verbal communication
Customer service skills
Active listening
Problem-solving ability
Basic computer knowledge
Data-entry accuracy
Attention to detail
Ability to follow banking procedures and compliance guidelines
Qualified and customer-focused approach
Job Location
Malad West, Mumbai
Immediate joiners and candidates with good communication skills are encouraged to apply.
Pay: ₹300,000.00 - ₹500,000.00 per year
Work Location: In person
📌 Customer Service Representative Malad
🏢 Teleperformance
📍 Malad
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