We are looking for a motivated and customer-oriented Four-Wheeler Service Advisor to join our service center. You will act as the bridge between customers and our technical team, ensuring excellent service, accurate diagnostics, and smooth operations for all two-wheeler service and repair needs.

Key Responsibilities:
Welcome customers and listen to their two-wheeler service concerns or requests.
Record job cards and schedule service appointments efficiently.
Provide accurate cost and time estimates for repairs and maintenance work.
Explain technical issues and service recommendations in easy, customer-friendly language.
Coordinate with mechanics/technicians to ensure timely job completion.
Keep customers updated on service progress, delays, or changes in cost.




Inspect completed work with technicians before vehicle delivery.
Promote regular maintenance packages and genuine spare parts.
Handle post-service feedback and resolve customer complaints professionally.
Maintain up-to-date records of service jobs and customer histories.

Job Type: Full time

Pay: ₹13,000.00 - ₹20,000.00 per month

Perks:
Health insurance
Provident Fund

Ability to commute/relocate:
Ernakulam District, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
Diploma (Required)

Experience:
Automotive service: 1 year (Required)

Work Location: In person

📌 Service Advisor Ernakulam (India)
🏢 KAIRALI FORD
📍 India