Job Overview

We are looking for a friendly and customer-focused Counter Staff to handle walk-in customers, client queries, and day-to-day front-desk activities at our logistics office.

Key Responsibilities
Welcome and assist walk-in customers and clients.
Handle customer queries and provide information about logistics services.
Attend incoming calls and respond to customer inquiries.
Coordinate with internal teams regarding shipments, deliveries, and customer requests.
Handle basic documentation and data entry related to customer and shipment details.
Follow up on customer queries and ensure timely resolution.
Maintain proper records of customer interactions and requests.
Support day-to-day counter and front-desk operations.

Requirements
Valuable communication and interpersonal skills.
Customer-friendly and skilled approach.
Basic knowledge of MS Office/Excel.
Good coordination and follow-up skills.
Ability to handle multiple customer queries.
Previous experience in reception, customer service, logistics, or front-desk operations will be an advantage.
Freshers with valuable communication skills can also apply

Pay: ₹15,000.00 - ₹19,000.00 per month

Work Location: In person

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