WE ARE HIRING

Back Office Administration & Client Relationship Executive

The Adbook India Private Limited

Location: Ahmedabad, Gujarat
Job Type: Full time
Industry: Digital Advertising | DOOH | Media & Technology

The Adbook India Private Limited is looking for a confident, organised and customer-focused professional to join our team as a Back Office Administration & Client Relationship Executive.

Key Responsibilities
Manage day-to-day back-office administration and documentation
Coordinate with clients for campaign requirements, schedules and updates
Handle client calling, follow-ups and relationship management
Maintain regular communication with existing clients
Follow up on quotations, proposals, campaigns and payments
Coordinate between clients, sales, operations and management
Prepare and maintain client records, reports and databases
Assist the sales team with customer coordination and administrative tasks
Respond to client enquiries professionally and promptly
Ensure smooth execution and communication throughout the advertising campaign
Build and maintain strong, long-term client relationships
Handle routine office coordination and documentation

Client Relationship Responsibilities





The role will involve regular interaction with clients, including:
Calling existing and prospective clients
Understanding client requirements
Providing campaign updates
Following up on enquiries and proposals
Checking client satisfaction
Identifying opportunities for repeat campaigns
Maintaining professional relationships with key clients

Candidate Profile

We are looking for someone who is:
Excellent in communication and client handling
Confident and comfortable making phone calls
Well organised and detail-oriented
Valuable at follow-ups and maintaining records
Skilled and polite with clients
Able to coordinate multiple tasks
Proficient in MS Office / Google Workspace
Fluent in Gujarati and Hindi
Good working knowledge of English
Previous experience in administration, customer service, telecalling, sales coordination or client servicing will be an advantage

What We Offer
Opportunity to work with a growing DOOH / AdTech company
Exposure to advertising, media and technology
Growth opportunities within the organisation
Dynamic and professional working environment

Pay: ₹10,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Back Office Administration & Client Relationship Executive Ahmedabad
🏢 The Adbook India Private
📍 Ahmedabad