Job Responsibilities
Greet and assist patients and visitors professionally and courteously.
Manage front-desk operations, patient registration, and appointment scheduling.
Handle incoming and outgoing calls, WhatsApp inquiries, and patient queries.
Coordinate appointments with doctors, embryologists, nurses, and other clinical staff.
Maintain accurate patient records and ensure confidentiality of patient information.
Explain basic clinic procedures, consultation timings, and required documents to patients.
Coordinate follow-up appointments, scans, procedures, and treatment schedules as directed by the clinical team.
Manage billing/payment coordination and issue receipts where applicable.
Maintain daily appointment lists and coordinate patient flow to minimize waiting time.
Handle patient concerns politely and escalate medical or sensitive queries to the appropriate staff.
Maintain a clean, organized, and welcoming reception area.
Support administrative tasks and prepare daily reports as required.





Preferred Skills
Excellent communication and interpersonal skills.
Positive English and local-language communication skills.
Basic computer knowledge and proficiency in MS Office/clinic management software.
Good telephone etiquette and patient-handling skills.
Ability to maintain confidentiality and deal sensitively with fertility patients.
Good organizational and multitasking abilities.
Pleasant personality, patience, and a professional attitude.

Qualification

Any graduate / diploma in hospital administration, healthcare, or a related field preferred.

Contact HR:+91-XXXXXXXXXX(Bala)

Pay: ₹8,892.13 - ₹23,399.11 per month

Advantages:
Versatile schedule
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Receptionist Vandiyur (India)
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 India