We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The successful candidate will assist customers, resolve their queries, and help ensure a positive customer experience.
Key Responsibilities
Handle customer queries through calls and other communication channels.
Provide accurate information and appropriate solutions to customers.
Resolve customer complaints and concerns professionally.
Maintain accurate records of customer interactions.
Follow company processes and guidelines when handling customer requests.
Coordinate with internal teams as needed to resolve customer issues.
Help maintain a high level of customer satisfaction.
Requirements
Minimum qualification: 12th pass.
Good communication skills in English and Hindi.
Solid customer-handling and interpersonal skills.
Ability to work rotational shifts.
Basic computer knowledge.
Positive attitude and willingness to learn.
Freshers can apply.
Compensation & Perks
CTC: ₹15,000–₹18,000 per month
Rotational shift opportunity
Qualified work environment
Training and learning opportunities
Growth opportunities within the organization