Key Responsibilities
Handle customer queries through live chat / non-voice support.
Provide accurate and timely resolutions to customer concerns.
Manage multiple chats simultaneously while maintaining quality.
Communicate professionally with customers in English and any one regional language – Hindi, Kannada, or Telugu.
Follow company processes, guidelines, and escalation procedures.
Maintain accurate records of customer interactions.
Meet assigned productivity, quality, response-time, and CSAT targets.
Escalate complex or unresolved issues to the appropriate team.
Ensure a positive customer experience throughout the interaction.

NOTE:
- Only experienced candidates and immediate joiners are eligible for this role.
- Only candidates located in Bangalore will be considered.
- If you are interested and actively looking for a job, please share your resume on WhatsApp at +91-XXXXXXXXXX.

Pay: ₹19,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Chat Process Live Chat *immediate Joiners* Koramangala
🏢 Aminno Software Technologies
📍 Koramangala