Position: ServiceNow HRSD Lead Developer

Location: Bangalore / Mumbai

Experience: 8–11+ years (Minimum 5+ years in HRSD)

Key Responsibilities

• Lead architecture, design, and configuration of ServiceNow HRSD modules:

• HR Case & Knowledge

• Employee Center / EC Pro

• Lifecycle Events (Onboarding, Offboarding, Cross‑boarding)

• HR Catalog & COEs

• Document Management

• Now Mobile for HRSD

• Strong JavaScript, Glide API, Flow Designer, and IntegrationHub capabilities.

• Develop automated workflows using Flow Designer, HR Templates, and IntegrationHub.

• Lead and mentor ServiceNow developers; perform code reviews and guide best practices.

• Design and manage integrations with HCM systems (Oracle)



BGV tools (AuthBridge), DMS, email/SMS/WhatsApp, and mobile channels.

• Ensure platform compliance with SDLC, ITIL, governance, audit, and change management standards.

• Support UAT, manage deployments, prepare backout plans, and provide production assistance.

• Experience designing scalable, enterprise-grade HRSD solutions.

• Valuable to have below certifications

CSA – Certified System Administrator

CIS‑HRSD – Certified Implementation Specialist

CAD – Application Developer

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