Customer Service Executive (Sampangiram Nagar)

Customer Service Executive (Sampangiram Nagar)

07 Oct
|
SRI BALAJI MAXMAIL
|
Sampangiram Nagar

07 Oct

SRI BALAJI MAXMAIL

Sampangiram Nagar

Roles & Responsibilities:

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Planning the training and standardization of service delivery.

· Monitoring the work of individual representatives and of the team.

· Conducting quality assurance surveys with customers and providing feedback to the staff.

· Possessing excellent product knowledge to enhance customer support.

Skills Required:

· Excellent interpersonal and written and oral communication skills.

· Knowledge of CRM systems.

· Computer skills.

· Knowledge of mediation and conflict resolution techniques is preferable.

· Fluent in English, Hindi and Local Language

Educational Qualification: Any Graduation

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Sampangiram Nagar)
🏢 SRI BALAJI MAXMAIL
📍 Sampangiram Nagar

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