- Any bachelor's degree in any field.
- Transparent verbal skills and active listening abilities.
- Proficiency in local languages ( Tamil ,english) depending on the target market.
- Basic knowledge of computer operations and data entry.
- A positive attitude with the ability to handle rejection professionally.
- Dialing prospective leads to promote products, services, or events.
- Answering incoming customer queries and offering appropriate solutions.
- Identifying potential clients by assessing their needs through structured conversation.
- Updating customer details and call outcomes accurately in the company's CRM (Customer Relationship Management) system.
- Meeting daily, weekly, or monthly goals for call volume, lead generation, or sales conversion.