We are looking for a Telecaller & Sales Executive who can handle customer calls, generate new business leads, and support sales activities.
The role focuses on good communication, customer handling, lead generation, follow-ups, and CRM-based work.
Freshers are welcome. Full training will be provided.
Key Responsibilities
- Make and receive customer calls professionally
- Generate new leads through calls and online research
- Find new customers and business opportunities
- Follow up enquiries until conversion
- Understand customer needs and pass details to sales team
- Maintain customer data in CRM software
- Update call details, leads, and follow-ups in system
- Support sales team in closing deals
- Handle customer queries via phone, WhatsApp, email
- Use MS Excel, Word, CRM tools, and company software
- Research companies and potential customers online
- Maintain daily calling and lead reports
- Build and maintain good customer relationships
- Achieve daily and monthly lead targets
Required Skills
- Good communication in Malayalam & English
- Confident and polite speaking skills
- Strong sales and convincing ability
- Good customer handling and follow-up skills
- Basic computer knowledge (MS Office)
- Ability to use CRM and online tools (training provided)
- Internet research skills for lead generation
- Positive attitude and willingness to learn
- Target-oriented mindset
- Teamwork and responsibility
Sales & Lead Generation Focus
You will be responsible for:
- Finding new customers daily
- Making outbound sales calls
- Generating qualified business leads
- Following up until conversion
- Supporting sales closure process
- Using CRM to track every lead and update status
- Helping company grow through active customer outreach
Product Training
Full training will be provided for:
- Barcode Printers & Scanners
- Thermal Printers
- ID Card Printers
- POS Systems
- Barcode Labels & Rolls
- RFID & Networking Solutions
No technical knowledge required.
Education
- Plus Two / Higher Secondary – Required
- Any Degree – Preferred
Candidate Profile
We are looking for someone who is:
- Confident in talking to customers
- Good in communication and sales approach
- Interested in business growth and lead generation
- Comfortable using phone and computer systems
- Willing to learn CRM and software tools
- Responsible and career-focused
Work Location
Peringavu, Thrissur, Kerala
Office-based role only
Office Time
9:30 AM – 5:30 PM
Salary
Based on skills, communication, experience, and interview performance
Benefits
- Training & skill development
- CRM & software learning
- Internet & mobile reimbursement
- Career growth opportunities
- Supportive work environment
- Paid leave perks