- Minimum UG qualification preferred
- Candidates with strong communication skills may also be considered
Experience
- Telecalling / Call Centre / Customer Service experience preferred
- Healthcare, Hospital or Health Card experience is an added advantage
- Freshers with excellent communication skills can also apply
Key Skills
- Excellent Tamil communication – mandatory
- Basic English communication
- Good convincing and negotiation skills
- Customer handling skills
- Positive attitude and qualified approach
- Basic computer knowledge
- Ability to make and follow up on leads
- Target-oriented mindset
Key Responsibilities
- Handle inbound and outbound calls
- Explain Tactics Health Card products and benefits
- Generate and follow up with leads
- Convert enquiries into customers
- Maintain daily call and follow-up records
- Coordinate with the Marketing Team
- Follow up with existing customers
- Achieve daily and monthly calling targets