- Verify part details including CPN, MPN, quantity, pricing, and delivery requirements.
- Identify discrepancies in customer orders and coordinate with clients/BDMs for corrections and amended POs.
- Coordinate with internal teams for stock availability and order execution.
- Prepare and process Proforma Invoices, Sales Orders, and Billing documentation.
- Track and follow up on pending orders, blocked parts, and delivery schedules.
- Share weekly pending order reports and status updates with customers and internal stakeholders.
- Coordinate with logistics teams for air and surface shipments and ensure timely dispatches.
- Follow up with customers regarding order confirmations, amendments, and shipment updates.
- Maintain accurate records of customer communications, orders, forecast and transactions.
- Provide backend support to Business Development Managers (BDMs) / Clients and ensure smooth customer service operations.
- Handle email correspondence professionally and maintain strong customer relationships.
- Support continuous process improvements to enhance operational efficiency and customer satisfaction.

Skills Required

- Excellent communication skills in English, Hindi, and Telugu.




- Robust email drafting and written communication skills.
- Proficiency in MS Excel, MS Word, PPT and Outlook.
- Strong coordination, follow-up, and organizational skills.
- Ability to multitask and work under deadlines.
- Attention to detail with a customer-focused approach.
- Professional attitude and problem-solving mindset.

Preferred Candidate Profile

- 1–3 years of experience in Customer Support, Sales Coordination, Backend Operations, Order Processing, or Customer Service.
- Experience in handling Purchase Orders, Billing, Dispatch Coordination, Logistics Follow-ups, and Customer Communication.
- Ability to work independently and collaboratively within a team.
- Quick learner with a positive attitude and willingness to grow.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Application Question(s):

- What is your Current CTC and Expected CTC?

Education:

- Bachelor's (Preferred)

Experience:

- Customer support: 1 year (Required)
- total work: 1 year (Required)

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Inside Sales Executive (Hyderabad)
🏢 SPACE MICRO DEVICES
📍 Hyderabad