We are looking for a confident and customer-focused Client Relationship Executive to manage client communication, build solid relationships, and ensure a smooth client experience.
Key Responsibilities
- Communicate with clients through calls, WhatsApp, email, and meetings.
- Understand client requirements and provide appropriate assistance.
- Maintain regular follow-ups with clients.
- Coordinate with internal teams to resolve client queries.
- Maintain accurate client records and update client information.
- Build and maintain positive relationships with clients.
- Handle client concerns professionally and ensure timely resolution.
- Follow up with clients regarding pending requirements.
Requirements
- Good English communication skills are required.
- Strong client-handling and follow-up skills.
- Confident and professional personality.
- Good interpersonal and communication skills.
- Basic knowledge of MS Office/CRM.
- Previous experience in customer service, sales, travel, or client handling will be preferred.
- Freshers with excellent communication skills can also apply.
Experience
0–3 years
Skills
Client Handling | Communication | Follow-up | Customer Service | Relationship Management | Coordination