Key Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Respond to customer enquiries and provide accurate information about company services.
- Address customer concerns, complaints, and queries promptly.
- Follow up with prospective and existing customers to ensure proper assistance.
- Coordinate with the Sales, Banking, and Marketing teams to resolve customer issues.
- Maintain customer records, call logs, and follow-up reports.
- Provide regular updates to customers regarding their enquiries and service requests.
- Build and maintain positive customer relationships.
- Support the team in achieving customer service and business targets.
- Ensure professional communication and a high standard of customer service.

Requirements

- Valuable communication and interpersonal skills.




- Basic computer knowledge and familiarity with MS Office.
- Ability to handle customer queries and resolve issues effectively.
- Good listening skills and a customer-oriented approach.
- Ability to work independently and as part of a team.
- Freshers and experienced candidates can apply.
- Knowledge of Tamil and basic English is preferred.

Salary & Benefits

- Salary: ₹16,000 – ₹25,000 per month
- Attractive performance-based incentives.
- Supportive work environment.
- Opportunities for career growth.
- Training and guidance will be provided.

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Customer Support Executive (CSE) (T. Nagar)
🏢 Vr Enterprises
📍 T. Nagar