- Make outbound calls to prospective and existing business clients.
- Contact businesses regarding their requirements for registrations, licences, certifications, compliance, and related services.
- Understand the client's business and identify the services they may require.
- Explain GlobusCertify's services clearly and professionally over the phone.
- Follow up with leads through calls and WhatsApp/email where required.
- Maintain regular follow-ups with interested prospects and convert enquiries into clients.
- Maintain accurate records of calls, leads, follow-ups, and customer requirements.
- Coordinate with the sales and documentation teams to ensure smooth processing of client requirements.
- Meet daily and monthly calling, lead-generation, and conversion targets.
- Build and maintain positive relationships with prospective and existing clients.