- Greet and assist patients and visitors in a professional and courteous manner.
- Handle patient registration, appointments, admissions, and discharge-related enquiries.
- Manage incoming and outgoing calls and provide accurate information.
- Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments.
- Maintain patient records and reception-related documents.
- Handle billing/payment-related enquiries when required.
- Ensure smooth and efficient functioning of the reception area.
- Maintain confidentiality of patient and hospital information.
Requirements:
- Previous experience as a Hospital Receptionist / Front Office Executive is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with hospital software.
- Ability to handle patients and attendants politely and professionally.
- Positive Malayalam and English communication skills; Hindi/other languages will be an advantage.
- Candidates who can join immediately will be preferred.
Employment Type: Full-time
Experience: 1–2 years preferred