Customer Support Executive

Company: Visnaix™

Location: Gurgaon, India

Department: Customer Support

Openings: 2

Employment Type: Full-time Job

Description

Visnaix is looking for Customer Support Executives to assist customers, resolve queries, and ensure a smooth experience with our AI-powered products and services.

Key Responsibilities -

Handle customer queries through email, chat, and phone

Understand and resolve customer issues efficiently -

Provide product guidance and basic troubleshooting

Escalate technical issues to the appropriate teams

Maintain accurate records of customer interactions

Follow up with customers to ensure issues are resolved

Maintain a high standard of customer satisfaction

Requirements

- Bachelor's degree or equivalent qualification





- 0–3 years of experience in customer support or a related role

- Excellent verbal and written communication skills

- Positive problem-solving and interpersonal skills

- Basic computer knowledge

- Ability to work effectively in a team What We Offer

- Opportunity to work with a growing AI technology company

- Professional and collaborative work environment

- Career growth opportunities -

- Exposure to AI-powered products and technologies

Apply: [email protected]

Website: www.visnaix.com

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Benefits:

- Cell phone reimbursement
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Gurugram)
🏢 Visnaix
📍 Gurugram