Overview:
As a Front Office Executive, you serve as the face of the school, providing essential administrative support and ensuring smooth operations in the front office. You play a vital role in creating a welcoming and organized environment for students, parents, and staff. Your responsibilities include managing inquiries, handling administrative tasks, coordinating schedules, and providing excellent customer service to all visitors.

Responsibilities:

- Greet visitors, parents, and students in a friendly and professional manner, providing assistance and information as needed.
- Answer phone calls, emails, and inquiries promptly, directing them to the appropriate staff members or departments.
- Maintain the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
- Coordinate school events, meetings, and appointments, including scheduling rooms and arranging logistics as required.
- Assist with student enrollment and registration processes, collecting and maintaining accurate student records.
- Handle incoming and outgoing mail, packages, and deliveries efficiently and accurately.
- Assist in maintaining and updating school databases, including student information systems and contact lists.
- Collaborate with administrative staff to ensure seamless communication and coordination across departments.
- Uphold confidentiality and professionalism in handling sensitive information and interactions with students, parents, and staff.

Qualifications:

- Bachelor's degree or equivalent qualification preferred.
- Prior experience in a front office or customer service role, preferably in an educational setting.
- Excellent communication skills, both verbal and written, with proficiency in English.
- Robust organizational and multitasking abilities, with attention to detail.




- Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and experience with office equipment.
- Ability to remain calm and composed under pressure, with a positive attitude.
- Customer service-oriented mindset with a commitment to providing excellent service to all stakeholders.
- Flexibility to adapt to changing priorities and work schedules as needed.
- Knowledge of basic administrative procedures and office protocols.
- Ability to work independently and as part of a team, with a willingness to support colleagues and contribute to a collaborative work environment.

Attributes:

- Friendly and approachable demeanor, with a genuine desire to help others.
- Professionalism and discretion in handling confidential information and sensitive situations.
- Effective and proactive in managing tasks and resolving inquiries promptly.
- Adaptability and resilience in dealing with unexpected challenges or changes.
- Strong interpersonal skills, with the ability to build rapport and establish positive relationships with diverse individuals.
- Commitment to maintaining a welcoming and inclusive setting for all visitors to the school.
- Attention to detail and accuracy in performing administrative tasks and maintaining records.
- Team player mentality, willing to support colleagues and contribute to the overall success of the school community.
- Excellent time management skills, with the ability to prioritize tasks effectively and meet deadlines.
- Dedication to continuous improvement and professional development in the role of a Front Office Executive.

Job Type: Full-time

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits:

- Commuter assistance
- Food provided

Education:

- Bachelor's (Preferred)

Experience:

- total work: 1 year (Preferred)
- FOE: 1 year (Preferred)

Work Location: In person

📌 Front Office Executive (Surat)
🏢 Mount Litera Zee School Surat
📍 Surat