Role Focus:
The role will focus on automobile dealership operations, service coordination,call-centre operations.
Key Responsibilities:
- Manage day-to-day Call Centre
- Coordinate service appointments and customer follow-ups
- Handle customer queries, complaints, and escalations
- Monitor customer satisfaction and service quality
- Coordinate with Service, Sales, Bodyshop
- Track leads, service follow-ups
- Ensure timely follow-up with customers and improve customer experience
Educational Qualification: Any Degree
Experience: Experience in automobile dealership / customer care / CRM / service coordination will be preferred.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Adaptable schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 CALL CENTRE MANAGER (Malaparamba)
🏢 POPULAR VEHICLES AND SERVICES
📍 Malaparamba
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