07 Oct
|
young minds technology solutions
|
Tirupati
07 Oct
young minds technology solutions
Tirupati
Job Title: QA & Application Support Trainee
Location: Tirupati
Employment Type: Full-Time Trainee
Job Summary
We are looking for a QA & Application Support Trainee to join our product team. The trainee will be responsible for testing our software applications, identifying and reporting defects, supporting clients with application-related issues, and ensuring smooth product delivery and user experience. This role provides an excellent opportunity to gain hands-on experience in Quality Assurance, Product Support, Client Communication, and Software Delivery.
Key Responsibilities
Quality Assurance (QA)
Perform manual testing of web and mobile applications.
Create and execute test cases and test scenarios.
Identify, document, and track software defects.
Verify bug fixes and conduct regression testing.
Ensure application functionality meets business requirements.
Prepare testing reports and share findings with the development team.
Application Support
Provide first-level support for customer queries and issues.
Troubleshoot application-related problems and escalate when required.
Monitor support tickets and ensure timely resolution.
Assist users in understanding product features and functionalities.
Maintain support documentation and knowledge base articles.
Product Delivery & Client Handling
Coordinate with internal teams during product deployments.
Assist in application implementation and configuration activities.
Gather client feedback and communicate requirements to the product team.
Conduct basic product demonstrations and user training sessions.
Maintain professional communication with clients through calls, emails, and meetings.
Required Skills
Basic understanding of Software Testing concepts.
Knowledge of SDLC and STLC.
Familiarity with Web and Mobile Applications.
Good analytical and problem-solving skills.
Robust communication and client interaction skills.
Basic knowledge of databases (MySQL preferred).
Proficiency in MS Excel, Word, and documentation.
Preferred Qualifications
B.Tech / B.E. (CSE, IT, ECE) / BCA / MCA / B.Sc (Computers) or related fields.
Freshers or candidates with up to 1 year of experience can apply.
Desired Qualities
Attention to detail.
Willingness to learn and adapt.
Customer-focused mindset.
Team player with good interpersonal skills.
Ability to work in a fast-paced environment.
How to apply:
Interseted candidates can share your resume to
Email ID :
[email protected]
Contact : +91-XXXXXXXXXX
Pay: ₹15,000.00 per month
Work Location: In person
📌 QA & Application Support Trainee (Tirupati)
🏢 young minds technology solutions
📍 Tirupati