Location: Baner, Pune
Shift: India Night Shift (6.30 pm to 3.30 am)
Work Mode: On site (Monday to Friday)
Salary: Best as per market standards
About PSG Global Solutions
PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering recruitment support across industries including staffing, healthcare, retail, logistics, IT, and customer support.
We combine offshore cost efficiency with high-performance standards to help clients achieve their hiring goals at scale. With a best-in-class Net Promoter Score of 82 and strong client retention, PSG is committed to service excellence, measurable results, and client success.
Roles & Responsibilities
· Maintain detailed records of customer interactions and transactions.
· Review and verify the potential candidate’s documents and pass it for the next process.
· Meet or exceed performance metrics including quality, customer satisfaction, and productivity.
· Collaborate with internal teams to ensure smooth operations and customer issue resolution.
· Participate actively in team meetings and training sessions.
· Adhere to company policies, procedures, and compliance standards.
Qualifications
- 1–3 years of experience in document verification work.
- Experience working with global teams is a plus.
- Strong research skills and comfort with online tools.
- Proficiency in Excel/Google Sheets; exposure to CRM/ATS systems is an advantage.
- High accuracy, attention to detail, and ability to follow structured processes.
Compensation & Benefits
- Market-competitive salary package
- Family Medical Insurance
- Provident Fund (PF)
- Night Shift Allowance
- Cab facilities for pick-up & drop
- Monthly Rewards & Recognition
- Employee engagement activities and events
- What is your current CTC in Lacs per annum?
- What is your expected CTC in Lacs per annum?
- What is your notice period?
- How many years of experience do you have in Document Verification?
- Are you okay to work in night shifts ?
Work Location: In person
📌 Background Verification Analyst (Pune)
🏢 PSG India
📍 Pune
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