The aim of a Sales Service Engineer is to work towards getting more Service Orders (Spares / AMC / Calibration) and to thus increase the Customer Base. He/She has to provide Service and Technical Support towards their customers. The Sales Service Engineer has to maintain regular contacts with all customers and work towards building Customer Relationship by developing long time agreement with customers at all levels. To promote the Service product with all Key Accounts Their goals is to create credibility, build strong, lasting client relationships and earn the client's trust help repeat business
Job Duties and Responsibilities:
- Sales Service Engineer is responsible for Generating / Preserving the Service business in the Region / Territory Allocated.
- To sell services products and thus achieve the company’s target.
- To research and identify potential customers for services.
- Identify customer needs, potential, product and service concepts for existing customers.
- Sales Service Engineer analyses and adapts new strategies to react to changing business trends.
- Sales Service Engineer manages objectives and plans through field Service team.
- Developing the new accounts and improving the market coverage.
- Mapping of competition, segments and preparation of product presentations, seminars and customized presentations.
- Routine tasks would include daily interaction with the key accounts, internal and external customers.
- Planning and coordinating with Product Sales Team, project and customer support.
- To maintain sales forecasting report.
- To know the status of the pending offers and to keep a follow-up.
- To develop and deliver presentations to enhance company and brand image.
Other duties as assigned.
Education and experience :
- Degree/Diploma in Engineering.
2-3 years of field experience in sales and servicing for Industrial products.
Skills :
- Presentation
Negotiation
Attributes :
- Goal & result orientation
- Customer focus
- Planning and organizing
- Flexibility
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Information at a Glance
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.
Visit the Atlas Copco website
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.