- Staff Management: Assign daily cleaning tasks, create staff schedules, and conduct routine performance evaluations.
- Quality Control: Inspect rooms and common areas using checklists to ensure compliance with health and safety standards.
- Inventory Control: Monitor stock levels of linens, chemicals, and equipment, and place supply orders as needed.
- Training: Provide onboarding, orientation, and ongoing safety training for new and existing housekeeping personnel.
- Issue Resolution: Handle guest complaints, report maintenance repairs, and pitch in with hands-on cleaning during staff shortages
Key Requirements & Skills
- Experience: Prior hands-on experience in commercial housekeeping, hospitality, or facility maintenance.
- Knowledge: Familiarity with sanitation regulations, safety protocols, and industrial cleaning equipment.
- Soft Skills: Strong leadership, communication, time management, and conflict resolution.
- Physical Stamina: Ability to stand and walk for extended periods and perform hands-on tasks when required.