- Meet and Greet customers as soon as they arrive.
- Answer, screen and forward incoming calls as necessary.
- Handle club membership inquiries
- Handle birthday party inquiries- complete lifecycle
- Ensure client payments are cleared on time from members/ coaching parents.
- Maintain customer directories and records on MS Teams.
- Maintain customer data by following procedure, maintaining attendance and issuing day passes.
- Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
- Contribute to team effort by accomplishing related results as needed.
- Updating business calendar with pay and play schedule bookings.
- Performing other duties such as filing membership forms and accompanying data, photocopying, transcribing and emailing relevant information to members and the management.
- Maintain receipts & records for all business transactions.
- Maintaining and identifying irregularities in invoices.
- Assisting the managerial team during events and tournaments. Collecting data for potential customers.
- Maintain strict adherence to safety protocols for guests and staff.
- Ensure all sports facilities and amenities meet health, safety, and hygiene regulations.
- Address guest concerns promptly and strive to enhance their overall experience.
- Assist in preparing facilities for events, tournaments, and training sessions.
Pay: ₹12,000.00 - ₹16,000.00 per month
Perks:
- Health insurance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Front desk: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
📌 Front Desk Executive (Bengaluru)
🏢 Expat Leisure and Resorts
📍 Bengaluru
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