Frootle India Private Limited is a house of global electronics brands. Dealing in creative International Home, Kitchen, Entertainment and Wellness products for the India market. We are the exclusive India partner for 22+ international brands. With 500+ dedicated employees having an average age of 25 years makes us young and passionate to achieve our company goals happily.
Some of the well-known brands are:
1. Ecovacs - Robotic Vacuum Cleaner
2. Bosch- Home Appliances
3. Tineco - Cordless Floor Cleaner
4. Kuvings - Cold Press Juicer | Blender
5. Coway - Air Purifier
6. Instant Brands - Electric Pressure Cooker | Air Fryer
7. Nutricook - Electric Pressure Cooker | Air Fryer
12. Laurastar - Hygienic Steamer | Steam Iron & more
13. Hoover - Canister Floor | Carpet Vacuum
14. Hizero - Cordless Hard Floor Cleaners
15. Blendtec - Commercial Blenders
Role Summary:
We are seeking a motivated Field Service Engineer to support our portfolio of innovative consumer electronics and smart home products. Provide product demonstrations and guide customers on how to use the equipment safely. Handle service activities such as repairs, calibration and testing while maintaining proper service records. Communicate with customers and internal teams and build good customer relationships to recommend accessories or consumables.
Key Accountabilities:
- Conduct product demonstrations to educate customers on the safe and effective use of equipment, ensuring a delightful customer experience
- Communicate with customers regarding service activities, explain repairs and provide guidance on proper product usage
- Perform calibration and testing after repairs to ensure optimal equipment performance and functionality
- Maintain accurate records of service activities, parts used and share reports with internal teams or customers as required
- Coordinate effectively with internal teams to ensure smooth communication and efficient service operations
- Build and maintain strong customer relationships, creating opportunities to recommend accessories and consumables (incentive-based, no sales targets)
Essential Qualifications:
- Bachelor’s degree in Mechanical, Electronics, Electrical, Mechatronics or Robotics Engineering
- Vehicle (2-wheeler) and Driving License (Mandatory)
- Strong communication skills in English and Hindi (regional language proficiency is an advantage)
- Problem-solving mindset with strong analytical and troubleshooting abilities
- Willingness to learn new technologies and adapt in a dynamic environment
What We Offer
- Comprehensive technical training programs
- Opportunity to work with globally recognized technology brands
- Performance-Based Variable Bonus
- Career growth in a fast-growing consumer technology company
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹600,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person
📌 Field Service Engineer (Chennai)
🏢 Frootle India Private
📍 Chennai
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