- Role: Customer support, learner assistance, and monitoring class quality.
- Key Responsibilities:
- Provide an excellent customer/learner experience.
- Basic MS- Excel.
- Respond to chat and phone queries within 4 minutes.
- Monitor classes, review quality, and provide feedback.
- Resolve customer/product/technical concerns.
- Track classes and maintain attendance records.
- Manage shift handovers and coordinate with the team.
- Skills Required: Solid communication, empathy, problem-solving, decision-making, customer handling, and ability to work under pressure.
- Qualification: Bachelor's degree
- Work Mode: Remote.
- Timing: 9:30 AM–5:30 PM, 8 hours daily; rotational shifts may apply.
- Weekly Off: Wednesday.
- Requirements: Own laptop + high-speed internet.
- Compensation: ₹7,500/month.





Job Types: Full-time, Permanent

Pay: ₹7,000.00 per month

Application Question(s):

- How many years of work experience do you have with Support?
- Are you comfortable working in a remote setting?
- How many years of work experience do you have with Communication?
- We must fill this position urgently. Can you start immediately?
- We are providing Rs. 7500 monthly fixed for 8 hrs daily work. Are you ok with it? If not, please dont apply.

Education:

- Bachelor's (Preferred)

Language:

- English (Preferred)

Work Location: Remote

📌 Support Counselor (India)
🏢 Edzym
📍 India