Head of Business Development – BPO & Customer Support (Commission / Performance-Based) (India)

Head of Business Development – BPO & Customer Support (Commission / Performance-Based) (India)

07 Oct
|
Fluie
|
India

07 Oct

Fluie

India

Company: Fluie & Company

Location: Remote / Hybrid (Pune / Mumbai)

Type: Contract / Performance-Based (Transition to Full-Time Retainer + Salary upon achieving targets)

ABOUT FLUIE

Fluie is an emerging business services company specializing in Business Process Outsourcing (BPO), Customer Experience (CX), Lead Generation, and Back-Office Operations. We have our brand, infrastructure, and delivery operations ready. Now, we are expanding our commercial footprint to bring in client accounts across India and international markets.

THE ROLE

We are looking for an experienced Business Development Leader / BPO Deal Closer who can leverage their industry network to acquire clients looking for outsourced Customer Support, Contact Center, and CX services.

This is a results-driven, high-incentive position. You will be responsible for bringing in client accounts, pitching our customer support solutions, and closing contracts.

KEY RESPONSIBILITIES

- Client Acquisition: Identify, pitch, and close outsourcing contracts for Customer Support, Inbound/Outbound CX, and Back-Office support.
- Pipeline Development: Leverage your existing professional network, direct B2B outreach, and sales channels to generate qualified leads.
- Deal Structuring & Pitching: Conduct discovery calls, understand client requirements, prepare commercial proposals, and negotiate terms.
- Client Relationship Management: Oversee client onboarding and hand over the client requirements to our operational delivery team.

WHAT WE ARE LOOKING FOR

- Proven Track Record: At least 3–5+ years in B2B sales or business development specifically within the BPO, ITES, or Contact Center space.




- Active Network: Strong network of decision-makers (Founders, VPs of Operations, Heads of CX, E-commerce brand owners) who outsource customer support.
- Closing Capability: Demonstrated ability to close deals independently—from cold outreach/intro to signed contract.
- Target Markets: Experience pitching to clients in India, North America, the UK, Australia, or the Middle East is a solid plus.

COMPENSATION & REWARD STRUCTURE

- High Revenue Share / Success Commission: Lucrative percentage payout on closed contract values (recurring monthly commission on active accounts).
- Growth to Fixed Salary: Clear performance milestone to transition into a salaried VP of Sales / BD Director role once initial revenue targets are hit.
- Flexibility: Work remotely on your schedule based on target deliverables.

HOW TO APPLY

Send your updated CV and LinkedIn profile to [email protected] with details on:

- Types of customer support/BPO deals you have closed in the past.
- Target industries or regions you can actively reach out to.

Subject Line: Business Development Lead – Fluie

Application Question(s):

- This position is a performance-based role offering high recurring commissions/revenue share with a clear path to a fixed retainer upon achieving revenue targets. Do you acknowledge and accept this structure?
- What is your average deal size in USD (in thousands)? - (representing $20,000 USD, Must-have)
- How many customer support / BPO deals have you personally closed? - 5 deals (Must-have)

Experience:

- Business Development experience do you currently have?: 3 years (Required)

Work Location: Remote

📌 Head of Business Development – BPO & Customer Support (Commission / Performance-Based) (India)
🏢 Fluie
📍 India

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