Key Responsibilities

- Customer Greeting & Intake:
- Greet arriving customers promptly and professionally.
- Listen to complaints or routine maintenance needs (e.g., oil change, brake adjustments, engine noise).
- Conduct a walk-around visual inspection and short test ride if necessary. [1, 2]
- Job Card Creation & Estimates:
- Open official job cards or work orders via Dealer Management Systems (DMS).
- Write explicit descriptions of problems for the mechanics.
- Prepare and explain transparent cost and labor estimates, delivery timelines, and warranty terms.
- Workshop Coordination:
- Hand over job cards to technicians and explain the expected work.
- Track repair progress throughout the day to keep to the promised delivery time.
- Coordinate with the parts department for spare parts availability.
- Customer Communication & Upselling:




- Call customers with status updates or if extra repair work is found.
- Recommend preventive maintenance, OEM accessories, extended warranties, or periodic service packages.
- Billing & Vehicle Handover:
- Review the final invoice with the customer, explaining parts replaced and labor charges.
- Handle payment processing and deliver the vehicle key after a final quality check.
- Address post-service feedback or minor complaints.

Contact no:+91-XXXXXXXXXX

Pay: From ₹15,000.00 per month

Benefits:

- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Service Advisor (KK Nagar)
🏢 Haritha Honda
📍 KK Nagar