07 Oct
|
Beige Design Studio
|
Bengaluru
07 Oct
Beige Design Studio
Bengaluru
Role Overview
We are looking for a Front Desk & Pre-Sales Executive who will be the first point of contact for clients visiting or enquiring with Beige Design Studio.
The role involves managing the front desk, handling incoming enquiries, conducting initial client conversations, qualifying leads, scheduling meetings, and supporting the sales and design teams through effective follow-ups.
The ideal candidate should be well-spoken, presentable, organised, proactive, and confident in dealing with clients.
Key Responsibilities
Front Desk & Client Management
Manage the front desk and welcome clients and visitors professionally.
Handle incoming calls, WhatsApp enquiries, emails, and walk-in enquiries.
Understand client requirements and provide relevant information about Beige Design Studio and its services.
Maintain a professional and welcoming experience for every client visiting the studio.
Coordinate client meetings and appointments with the sales and design teams.
Pre-Sales & Lead Management
Respond promptly to leads received through calls, website, social media, referrals, and other channels.
Conduct initial conversations with potential clients to understand their requirements, project location, property type, budget, timeline, and scope of work.
Qualify leads and identify genuine business opportunities.
Schedule consultations and meetings between qualified leads and the sales/design team.
Maintain accurate records of leads, follow-ups, appointments, and lead status.
Follow up consistently with prospective clients and ensure no enquiry is left unattended.
Support the sales team in moving leads through the initial stages of the sales process.
Coordination
Coordinate closely with the Sales, Design, and Operations teams.
Share relevant client information and requirements with the concerned team before meetings.
Follow up with clients after consultations and update the internal team on the status.
Assist with basic administrative and coordination activities related to sales.
Key Skills & Requirements
Excellent communication skills in English; Kannada/Hindi would be an added advantage.
Confident and professional telephone manner.
Good interpersonal and client-handling skills.
Strong follow-up and organisational abilities.
Basic knowledge of MS Office, Google Workspace, WhatsApp, and CRM tools.
Ability to multitask and manage multiple enquiries simultaneously.
Presentable, courteous, and qualified personality.
Prior experience in interior design, real estate, architecture, hospitality, retail, or a similar client-facing industry will be an advantage.
Freshers with strong communication and a willingness to learn may also apply.
What We Look For
Someone who takes ownership rather than waiting for instructions.
Strong attention to detail and follow-through.
Ability to understand client requirements and communicate them clearly to the internal team.
A positive and solution-oriented attitude.
Someone who understands that every enquiry is an opportunity to build a relationship with a potential client.
Alignment with Beige Design Studio's premium and client-centric approach.
Performance Expectations
Prompt response to all incoming leads.
Consistent and timely follow-ups.
High-quality lead qualification.
Effective appointment scheduling.
Accurate lead and client records.
Contribution towards improving lead conversion and overall client experience
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Front desk & pre-sales : 1 year (Preferred)
Work Location: In person
📌 Front Desk & Pre -Sales Executive (Bengaluru)
🏢 Beige Design Studio
📍 Bengaluru