We are looking for a confident and enthusiastic Telecaller Executive to handle customer calls, explain products/services, generate leads, and maintain good relationships with customers. The ideal candidate should have excellent communication skills and a positive attitude.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle incoming customer calls and provide accurate information.
- Explain company products/services, offers, and benefits to customers.
- Generate leads and follow up with potential customers.
- Maintain records of calls, leads, and customer interactions.
- Achieve daily and monthly calling and sales targets.
- Understand customer requirements and provide suitable solutions.
- Follow up with customers through calls and WhatsApp when required.
- Coordinate with the sales team to convert leads into customers.
- Handle customer queries and complaints professionally.
- Prepare daily/weekly call reports.
Requirements
- Good communication skills in Hindi and English.
- Fresher or experienced candidates can apply.
- Basic computer knowledge.
- Good convincing and interpersonal skills.
- Positive attitude and willingness to achieve targets.
- Ability to work independently as well as in a team.
Preferred Skills
- Telecalling / customer service experience.
- Sales and lead-generation experience.
- Knowledge of CRM or calling software.
- Ability to handle customer objections confidently.
Salary
₹[Salary Range] per month + Incentives, depending on experience and performance.
Pay: ₹10,000.00 - ₹15,000.00 per month
Advantages:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement