Key Responsibilities

Lead Conversion

· Handle sales enquiries and leads.

· Explain products, prices, offers, and terms.

· Follow up with assigned leads regularly.

· Assess customer interest and follow-up needs.

· Make timely calls and WhatsApp follow-ups.

· Update lead status and conversion records.

· Communicate politely and professionally.

· Understand customer needs and respond promptly.

· Handle enquiries and complaints positively.

· Build strong customer relationships.

Customer Follow-up

· Follow up until orders are confirmed and closed.

· Regularly follow up with all assigned leads.

· Maintain a proper follow-up schedule.

· Reconnect with unresponsive and potential customers.

· Ensure no lead is missed.

· Keep follow-up records updated.

· Report pending leads to the Sales Coordinator.

· Build solid customer relationships.





· Encourage repeat orders.

· Follow up consistently to increase conversions and sales.

Coordination & Reporting

- Coordinate with the Sales Coordinator regarding lead status, pending follow-ups, orders, and targets.
- Coordinate with production, dispatch, and accounts teams for smooth order processing.
- Submit weekly/ monthly sales and follow-up reports.
- Escalate important customer issues and high-value/pending leads to the Sales Coordinator.

Pay: From ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid sick time
- Provident Fund
- Work from home

Work Location: In person

📌 SALES EXECUTIVE (Kerala)
🏢 Borek levant
📍 Kerala